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Guides

Everything you need to get started with YourChatBot.

Getting Started

Follow these steps to launch your first chatbot
1
Create Your Account

Sign up at yourchatbot.in with your email. You'll get a free plan to start experimenting right away.

2
Add Your Knowledge Base

Go to the Documents tab and add your content. You can upload PDFs, text files, and markdown documents. You can also crawl a website URL or add Q&A pairs manually.

3
Configure Your Bot

Head to Settings to customise your bot's name, welcome message, system prompt, and theme colours. This controls how your chatbot looks and behaves.

4
Embed on Your Website

Copy the embed code from the Connect tab and paste it into your website's HTML. It's a single <script> tag — your chatbot will appear as a widget in the bottom-right corner.

5
Monitor Conversations

Visit the Conversations tab to see all chats between your visitors and your bot. Use these insights to improve your knowledge base and refine responses.

Tips for Better Responses

Write Clear Q&A Pairs

Q&A pairs are the most precise way to control your bot's answers. Write the question exactly how a customer would ask it, and provide a clear, complete answer.

Keep Documents Focused

Upload documents that are relevant to what your customers ask about. Smaller, focused documents produce better results than large, general ones.

Customise the System Prompt

The system prompt in Settings tells your bot how to behave. Be specific — for example: "You are a helpful customer support agent for [Company]. Be friendly and concise. If you don't know the answer, suggest contacting support@company.com."